This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Fantastic Customer Service

Gemmy
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎10-01-2023 13:43

on ‎10-01-2023 13:43

Today I spoke with James (ID 1414801362) regarding an over charge and my O2 Travel Data information. He completely understood everything I enquired about and explained everything thoroughly with a calm, clear, patient and friendly tone. I was an absolutely wonderful experience. James you are an asset to the company. Thank you. 😊

 

Gemma

Message 1 of 3
624 Views
0 Kudos
2 REPLIES 2

gmarkj
Level 66: Unequalled
  • 12880 Posts
  • 95 Topics
  • 1172 Solutions
Registered:

on ‎10-01-2023 14:20

on ‎10-01-2023 14:20

Thanks for the positive feedback @Gemmy 

I will mention the community managers so they can get some details and pass on your praise.

@Martin-O2 @RafaC @Breanna 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
619 Views

Breanna
Former Staff
  • 1808 Posts
  • 117 Topics
  • 17 Solutions
Registered:

on ‎10-01-2023 14:27

on ‎10-01-2023 14:27

Thanks for the tag @gmarkj 

 

Great to hear James provided some excellent customer service @Gemmy. I'll PM you to get some info so we can make sure it gets passed along to them and their team.

Message 3 of 3
616 Views
0 Kudos
Top Kudoed Authors
View All
Top