Error deleting Private Messages

[Anonymous]

I'm getting this Error Message when trying to delete Private messages

An Unexpected Error has occurred.
Your request failed. Please contact your system administrator and provide the date and time you received the error and this Exception ID: 5A172392.
Click your browser's Back button to continue.

[Cleoriff]

@Anonymous 

This may be just a system glitch, although not affecting me on laptop currently.

I will mention our managers here as they are the people who report forum malfunctions to the relevant team. @Martin-O2 @LukasB @TheresaV?

Also @Anonymous  we do have a thread for forum problems here

https://community.o2.co.uk/t5/Discussions-and-Feedback/Forum-development-amp-bugs-updates/m-p/1239874/highlight/true#M110386 

[Anonymous]

@Cleoriff

I tried looking for that however I couldn't find it

Cheers anyway

[Cleoriff]

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@Anonymous wrote:
@Cleoriff

I tried looking for that however I couldn't find it

Cheers anyway

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Unless you bookmark it @Anonymous, It can always be found by typing 'Forum development' in the search box at the top of the page (one of the few times that search box actually works)

[TheresaV]

Hi @Anonymous ,

Have you tried clearing your cache or using a different browser? 

and thanks for the tag @Cleoriff 

[Anonymous]

@TheresaV

Hello. I've tried that and nothing. Also tried a different Browser and still getting the error message.

[TheresaV]

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@Anonymous wrote:
@TheresaV

Hello. I've tried that and nothing. Also tried a different Browser and still getting the error message.

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That's odd! Let me have a look into that for you!

[Anonymous]

@TheresaV

I've solved it. Won't allow to delete if your on Mobile View so I put Google Chrome on Desktop Site mode on my phone and then it allowed me to delete them.

[Cleoriff]

It seems FriendlyGamer31 has also deleted his account?

Bit of a shame.

[MI5]

Could have been accidental whilst trying to delete PM's ?