cancel
Showing results for 
Search instead for 
Did you mean: 

Error Message from wrong link

Cleoriff
Level 94: Supreme
  • 126853 Posts
  • 834 Topics
  • 7573 Solutions
Registered:

This morning I was answering a query on @MI5's Lost and Stolen guide. LOST and STOLEN

Out of interest and because I know we no longer use the webform, I clicked on the link that used to take us to it ie https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

 

Imagine my surprise when I received this message....

 

Lost and Stolen.PNG

Not what I was expecting at all....but certainly gives us information about the 'unlocking fiasco' many customers are experiencing @Marjo. @Martin-O2 @EmilieT??

Veritas Numquam Perit

Girl in a jacket
Message 1 of 4
937 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 150462 Posts
  • 643 Topics
  • 28644 Solutions
Registered:
Those pages not been working for a while now.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
915 Views

Anonymous
Not applicable
O2 certainly are going through the wringer at the moment
Message 3 of 4
914 Views

Marjo
Former Staff
  • 7881 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Thanks guys for this and the screenshot too, we've passed this on!

Message 4 of 4
855 Views