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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
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Dbrand

https://dbrand.com/skins/how-to-apply/lg-g6 So I'm thinking about this kit. Any opinions. It comes with many design variations, Not sure about the durability however it certainly makes your phone stand out.

anticpated by Level 30: Meditator
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Disgustingly poor customer service by O2

O2 originally overcharged my account by a few hundred pounds due to their error with overseas charges. About 6 weeks ago they apologised, identified the error and said it would be rectified "within 48 hours". I have since contacted them at least 12 t...

Anonymous by Not applicable
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Rubbish 4G Speeds

Has anyone else noticed ridiculously slow 4G speeds in central London? This has been ongoing for a few months now, basically since I have been upgraded to a 20GB data p/m plan which raises the question of being throttled by the network. The first two...

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Anonymous by Not applicable
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Are 02 really that lazy

Despite not being available for a number of years, if you put into google send a free text from 02 it brings you up with an 02 faq page telling you to log in etc. come on o2 stop being lazy and archive this will you, or at least change the page to sa...

Anonymous by Not applicable
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Excellent Customer Service

Hello, Just wanting to express to you the excellent customer service I received this morning. I spoke to a lady in the sales department called Patricia, she was very helpful and friendly with helping me decide on my upgrade and although I haven't yet...

Anonymous by Not applicable
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Poor deals for long term customers

I have been with O2 for 8-10 years I have three contracts with you and I have just ended a chat session very dissatisfied.In the last three years I have contacted O2 for a new phone just after release and been told that O2 dont do deals on the latest...

Anonymous by Not applicable
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O2, please scrape me off your shoe

Made many mistakes thoughout my life. Did one today. So what did I do to put it right. I contacted O2. That was my second mistake. I have PAYG as I have very low usage, about £60-80 pa so no value in a contract. I let my credit drop very low (6p) & f...

Anonymous by Not applicable
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Data slowed down

I have had the same contract for 7 years and am a modest user. My contract is unlimited data - which is capped at 10 Gb. Unusually this month and this has NEVER happened in all the 7 years I needed to take advantage of my unlimited data. I used 8GB -...

Anonymous by Not applicable
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  • 5 replies
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