End of contract profit-taking leaves a bad taste

on 16-06-2010 14:50
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on 16-06-2010 14:50
Gripe #1:
My iPhone 3G £35 contract expired in March 2010, but I only realised this a few weeks back. Call me lazy but the end date of my contract is not something I keep particularly top-of-mind, especially when I encounter very little problems with the service or handset. When the iPhone 4 news broke, I checked out O2's site and found an iPhone Simplicity 1-month package for £20 that offered better service (unlimited texts) than my £35 expired package.
I'm not asking O2 to automatically change my contract for me. But I find it a little hard to swallow that O2 can send me an email every other day about Priority Tickets or some other marketing blag, but can't let me know when my contract is up. It seems they are quite happy to stick their head in the sand and hope I don't notice so they can continue to fleece me for £10 per month.
Does anyone else feel that this is a bit of blatant profit-taking?
Gripe #2:
O2's data network is up to no good lately. It's clearly worse than it has been before.
Given the above, why should I consider getting iPhone 4 through O2?

on 16-06-2010 15:53
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on 16-06-2010 15:53

on 16-06-2010 16:07
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on 16-06-2010 16:07

on 16-06-2010 16:33
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on 16-06-2010 16:33

on 16-06-2010 16:34
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on 16-06-2010 16:34

on 16-06-2010 16:48
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on 16-06-2010 16:48
i do with broadband mobile homeline car insurace etc etc

on 16-06-2010 17:09
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on 16-06-2010 17:09

on 16-06-2010 17:55
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on 16-06-2010 17:55
People should remember what it used to be like before contracts were regulated: if you didn't cancel/upgrade within 28 days of the minimum term; you couldn't leave for 12 months.

on 16-06-2010 18:09
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on 16-06-2010 18:09

