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End of 24m contract - will handset cost be deducted from future bills?

Anonymous
Not applicable

Hi,

I'm within a month from the end of my 24 month contract - my bill includes airtime + handset cost at the moment. I'm quite happy to stay with O2 without any upgrade at the moment - will future bills be deducted for handset cost (as it is going to be paid off)? Should I contact O2 or it will be done automatically?

Thanks for any replies

 

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Cleoriff
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This is how Refresh works @Anonymous

http://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/m-p/877701/highlight/true#M64851

And the link to My O2 (as mentioned above)

http://www.o2.co.uk/myo2

Veritas Numquam Perit

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jonsie
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Future bills should automatically just be for the airtime. Keep your eye on My O2.

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Cleoriff
Level 94: Supreme
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This is how Refresh works @Anonymous

http://community.o2.co.uk/t5/Discussions-Feedback/A-Guide-To-O2-Refresh/m-p/877701/highlight/true#M64851

And the link to My O2 (as mentioned above)

http://www.o2.co.uk/myo2

Veritas Numquam Perit

Girl in a jacket
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adamtemp64
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Yes as soon as you make the last CCA payment for the handset you only pay the airtime tariff on a rolling 30 day basis

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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gindygoo
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Just keep an eye on it though, but it should definitely only be airtime from now on.
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MI5
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Mine was stopped automatically without any problems.
MyO2 now states "Device Plan has ended"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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