Discussions & Feedback
Come here to have general discussions or leave feedback on your experience with O2.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
  • 41274 Views
  • 204 replies
  • 0 kudos

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 33679 Views
  • 45 replies
  • 6 kudos

Web Browser

There are a number of items in my partners browser history that i have queried with him such as "welcome to face book" and "02 sign in" and "02 disabled" titles. He claims to know nothing about them and not be responsible. Can that be the case? Can t...

Anonymous by Not applicable
  • 1273 Views
  • 3 replies
  • 0 kudos

Resolved! k

past caring im afraid only been with them 2 weeks and already regretting my decision

Anonymous by Not applicable
  • 2439 Views
  • 17 replies
  • 0 kudos

Community web pages slow

When looking through Unread Posts, I'm finding the pages sluggish to load....only occurring on this website so don't go blaming my laptop Most noticeable when there's a pageful of posts and the "unread" start near the bottom. It's been like this sinc...

Beenherebefore by Level 32: Blockbuster         
  • 3146 Views
  • 23 replies
  • 0 kudos

Resolved! still receiving bills from o2 for a phone i never had

hi In 2014 some used my name and address to obtain a phone in my name i had reported it to the police and o2 .they passed it on to their fraud who said yes my name and address was was used to obtain goods and services from o2and that they therefore c...

Anonymous by Not applicable
  • 3497 Views
  • 19 replies
  • 0 kudos

Resolved! Premium texts from 85222

Really haven't looked at itemised bill, but today I saw over £15 of charges and when I checked its 3 texts from 85222 per week. It's been going on for months. When I get the texts as it's about a competition I just delete them.How can I stop them and...

Jadeliza99 by Level 1: Joiner
  • 5084 Views
  • 14 replies
  • 0 kudos

Open discussion: Community Guidelines

Hi guys, I hope you're all doing well! Towards the end of 2014, the community team mentioned that we intend to hold a few discussions based on some of the actions and programmes we conduct on the community. One of these topics is the community guidel...

Marjo by Former Staff
  • 6177 Views
  • 59 replies
  • 0 kudos

Resolved! O2 NICE WORK!!!!!!!!

Wake up today morning, planning to go to outside to top up my gas meeter and electr. and buy some stuff for home, food etc. checking my internet banking accaunt, what i see there? O2 charged me two times first time 26 JAN because i cancell my agreeme...

Anonymous by Not applicable
  • 2467 Views
  • 8 replies
  • 0 kudos

Strange but True !! 3G Data Speeds Depending on Tariffs.

So On friday night i was at friends house in Rotherham where we were doing some testing on o2 3G and 4G speeds versus there own Fibre Broadband. So I have an iPhone 6 and on 3G was getting 25.38Mbps down and 2.98Mbs Up which was amazing.The Fibre Bro...

darrengf by Level 28: Ingenious
  • 2981 Views
  • 17 replies
  • 0 kudos