Solved: Re: Discounts - Page 2

Anonymous · ‎10-08-2014

I have been with O2 since before the change from "Cellnet", and yet I get nothing back for my loyalty. NHS staff get a discount. I retired from the NHS 18 months ago, and yet I am not entitled to a discount. I am a Service Veteran, and Service Veterans get nothing from O2. Not very good, is it?

Anonymous · ‎11-08-2014

They (02) did support the Armed Forces a few years ago but that ended in 2012 😞 http://www.o2.co.uk/termsandconditions/rewards/armed-forces-promotion

I believe they offer the option of suspending an account if a serving soldier is abroad in a War Zone.

MI5 · ‎11-08-2014

@Anonymous wrote:
They (02) did support the Armed Forces a few years ago but that ended in 2012 😞 http://www.o2.co.uk/termsandconditions/rewards/armed-forces-promotion

Which I believe was replaced with the open code discount availability.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎11-08-2014

@MI5 wrote:
@Anonymous wrote:
They (02) did support the Armed Forces a few years ago but that ended in 2012 😞 http://www.o2.co.uk/termsandconditions/rewards/armed-forces-promotion

Which I believe was replaced with the open code discount availability.

Yes it was.

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MI5 · ‎11-08-2014

Thanks for confirming jonsie....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎11-08-2014

I was told by the Shop Manager in Kilmarnock, that there are no discounts for NHS pensioners and no discounts for Service Veterans, the two situations that apply to me. If these discounts do exist, then I have been lied to by an O2 shop manager and paying full price for my monthly contract as a result.

Anonymous · ‎11-08-2014

Tbh I've never heard of discounts from O2 for the groups you speak of.

Maybe @MI5 and @jonsie can confirm either way.

MI5 · ‎11-08-2014

I've no idea if it applies to vets, hence my suggestion to call CS to confirm......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎11-08-2014

@Anonymous wrote:
I was told by the Shop Manager in Kilmarnock, that there are no discounts for NHS pensioners and no discounts for Service Veterans, the two situations that apply to me. If these discounts do exist, then I have been lied to by an O2 shop manager and paying full price for my monthly contract as a result.

I can confirm that your discount for the NHS ceases when you stop working for them (or when you tell them you no longer work for them)

Veritas Numquam Perit

MI5 · ‎11-08-2014

But you do get a free bus pass then

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎11-08-2014

@MI5 wrote:
But you do get a free bus pass then

I presume you must be thinking of someone else... never been on a bus in my life

Veritas Numquam Perit