Contacting O2

[Anonymous]

Why is it so difficult to get in touch with o2? Been waiting on hold for 25mins listening to hideous hold music, you're a phone company, answer the phone. There's no way I'm paying to contact them to sort their mess ups. Any suggestions on how to get hold of some one in uk would be great.

[perksie]

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@Anonymous wrote:

.. have you ever tried to phone o2 or contact o2 as a customer, i think you should experience that first if you are going to give advice......

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Yes, I have and I've never had a problem getting through.

[Anonymous]

i get straight through the times i have rung

[Anonymous]

are you joking???? have you ever tried to phone o2 or contact o2 as a customer, i think you should experience that first if you are going to give advice, sorry but have spent last five minutes trying to get an e-mail off to you guys and so many menus, and you are quick to tell me all your advisor are busy and how you could help me without actually helping!!!! what is happening to o2? used to be such a customercentric company

We are all customers on here. Yes I have many times phoned customer services and it has never taken as long as 25 minutes to get through. You must be just unlucky.

I even spoke with them today around 11am it took less than 5 minutes before i was talking with them and i was off the phone 5 minutes later. Pretty damn good service.

[AbuMaryam]

hello

anyone know how to contact o2 from abroad?

[Bambino]

If you are Pay Monthly:

From abroad

+44 844 809 0200

Free from your mobile

If you are Pay and Go:

From abroad

+44 7860 980 202

International rates