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madasaf1sh · ‎19-01-2023

Is anyone else getting constant pop ups on the forum, such as this

No matter which browser or OS i use they pop up every few minutes...

How can I kill the damn things...

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

pgn · ‎21-05-2023

@Enlli wrote:
Interesting that I get these on my Tablet quite frequently but not on my phone.
Both running Android 13 an Chrome browser

I get them on Chrome on mobile (Android) as well as Chrome on laptop. No peace at all! 🙄

Links to O2 Social Media Team here

Cleoriff · ‎21-05-2023

I'll jinx myself now but I don't get them at all. Samsung PC running Firefox. Last time I saw them was on my Android phone running Chrome.

Veritas Numquam Perit

gmarkj · ‎22-05-2023

Funnily enough I got ONE last week, but after closing it there has been no sign of any since...

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Link to our guide on how to contact them can be found here

Martin-O2 · ‎23-05-2023

Hey everyone,

The popup issue is still under investigation. The cause has been determined but the fix is proving more complicated than expected so unfortunately I don't have a time frame as yet.

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Enlli · ‎24-05-2023

New phone today. (Moved from 20+ to S23+) I've now had the survey pop up seven times.

The last was when I was writing this!

That was the second post it interrupted.

Now I see what people are complaining about. Hardly happened on the old phone and certainly not when actually writing!

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

pgn · ‎24-05-2023

@Enlli wrote:
New phone today. (Moved from 20+ to S23+) I've now had the survey pop up seven times.
The last was when I was writing this!
That was the second post it interrupted.
Now I see what people are complaining about. Hardly happened on the old phone and certainly not when actually writing!

Welcome to the club, @Enlli

Links to O2 Social Media Team here

pgn · ‎25-06-2023

Damned Debilitating, Da Dumb Directive Deserves Ditching!

Now getting the pop-up multiple times an hour, it is insufferable, @Martin-O2 - please, please do what needs to be done to remove it (preferably without breaking anything else in the process!)!

Links to O2 Social Media Team here

Enlli · ‎25-06-2023

Always pops up when in the middle of writing a post!

To rub salt in the wound the Virgin Forum doesn't have this problem. And with that I'll get my coat 🤐

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

jonsie · ‎25-06-2023

This is one of the reasons I can't be ar$ed posting much these days

What is so hard about fixing this?

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madasaf1sh · ‎25-06-2023

Will agree seems to be none can be bothered to fix this damn annoying bug...

The VM Forum has its own issues 😬

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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Constant Pop Up on Forum