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Constant Pop Up on Forum

madasaf1sh
Level 78: King of Kings
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Is anyone else getting constant pop ups on the forum, such as this 

madasaf1sh_0-1674144256548.png

 

No matter which browser or OS i use they pop up every few minutes... 

How can I kill the damn things... 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 1 of 134
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pgn
Level 77: Grand Master
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@Martin-O2 

Cleared all cookies, forced Chrome to stop, cleared cache and storage 

Accepted cookies on logging back in to Community.

Filled in form nicely when it first popped up.

Seen it 3 times since, and trying to complete it again shows that cookie it left upon submission is here...

Screenshot_20230127-141909.png

Getting annoying now as trying to reply to a post in middle of page 3 of a thread zaps me back up to the top of the thread.

Frustrating.

Chrome in Android 13:

Screenshot_20230127-143026.png

 

And lo, popped up as I hit Post, and off we go to top of page, sheeeeesh!

Screenshot_20230127-143135.png

 

 

Message 21 of 134
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Martin-O2
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Thanks @pgn. It's now been raised as an issue with the platform provider so I'll update you as soon as I hear back. 

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madasaf1sh
Level 78: King of Kings
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Same here, keeps coming up and even tried on a fresh OS with Edge and still the same.. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 23 of 134
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pgn
Level 77: Grand Master
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Clearly Cookies Causing Chaos. Again.

Message 24 of 134
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jonsie
Level 94: Supreme
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@pgn wrote:

Clearly Cookies Causing Chaos. Again.Constantly!

Fixed it for you....

 

jonsie_0-1675115066411.png

 


 

Message 25 of 134
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pgn
Level 77: Grand Master
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@jonsie wrote:

@pgn wrote:

Clearly Cookies Causing Chaos. Again.Constantly!

Fixed it for you....

 

jonsie_0-1675115066411.png

 


 


Cunningly Clever! 😂

Message 26 of 134
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pgn
Level 77: Grand Master
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@Martin-O2 wrote:

Thanks @pgn. It's now been raised as an issue with the platform provider so I'll update you as soon as I hear back. 


Hopefully it does not stop me from whoopin' everyone else in the WHD on Tuesday morning 😂

 

Edited to add this popped up as I hit save here:

Screenshot_20230130-224116.png

😤

Message 27 of 134
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Cleoriff
Level 94: Supreme
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@pgn wrote:

@Martin-O2 wrote:

Thanks @pgn. It's now been raised as an issue with the platform provider so I'll update you as soon as I hear back. 


Hopefully it does not stop me from whoopin' everyone else in the WHD on Tuesday morning 😂

 

Edited to add this popped up as I hit save here:

Screenshot_20230130-224116.png

😤


* Oh Yeah?* 🤐 😂

Veritas Numquam Perit

Girl in a jacket
Message 28 of 134
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Bambino
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Now I'm getting the incredibly annoying survey popup. Started when I cleared all my tracking traces and temp files. Happens every 10 minutes or so now.

As per usual, the site developers have done nothing to fix this. Just happened again as I'm writing this. 

@Martin-O2 if they're trying to get us to stop coming to the site, they're doing a great job.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 29 of 134
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pgn
Level 77: Grand Master
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The periodicity is less regular with me, but then I do tebd to have multiple tabs open to the forum, for copy-paste purposes in some solutions or help guides.

I have noticed also the system does keep logging me out more often, typically only something I noticed previously when switching from WiFi to Cellular data signal or vice-versa.

No problem on Chrome on the laptop, but loadsa hassle when using the mobile to just drop in, answer or add to a thread and then do something else.

Any word back from the developers on the magic switch or setting to reduce this pop-up's persistent presence, @Martin-O2?

Message 30 of 134
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