cancel
Showing results for 
Search instead for 
Did you mean: 

Compensation

shantel
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

All day the internet has not been working, causing disruption today.  Will the o2 customers be compensated for this disruption?

 

Kind regards

 

Shantel

Message 1 of 8
3,414 Views
7 REPLIES 7

Anonymous
Not applicable

@shantel Probably not as it has been stated that it will all be back to normal by the morning. Join the main thread for more

Message 2 of 8
3,376 Views

MI5
Level 94: Supreme
  • 153994 Posts
  • 657 Topics
  • 29394 Solutions
Registered:
No chance.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 8
3,360 Views

shantel
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

The disruption was all day not just a couple of hours.  I believe everyone should be compensated regardless of whether it's back to normal tomorrow. 

 

Shantel

Message 4 of 8
3,275 Views

MI5
Level 94: Supreme
  • 153994 Posts
  • 657 Topics
  • 29394 Solutions
Registered:
I'm sure you do but the reality could be very different.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 8
3,271 Views

jonsie
Level 94: Supreme
  • 97909 Posts
  • 616 Topics
  • 7241 Solutions
Registered:
Message 6 of 8
3,235 Views

Cleoriff
Level 94: Supreme
  • 132714 Posts
  • 840 Topics
  • 7623 Solutions
Registered:
Message 7 of 8
3,220 Views

DanielPA
Moderator
Moderator
  • 52 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Thanks for reporting issues with the network. As others have mentioned above, we have an official topic about this so we're locking this thread to keep the conversation in one please. Please use this thread for updates and to share your feedback. 

 

Thanks, 

 

The community team. 

Message 8 of 8
3,213 Views