Claim and Email

[SDEGRUTERE]

Hi,

I need help, I have sent a claim to 3 emails of O2 and none get answer.

When I call the call centre they are unable to put me in contact with a claim team.

How can I create a claim with O2 ? what is the process or contact details ?

Thanks fron a desperate customer

Stephane

[jonsie]

I don't know which email client you are using but I've just sent an email to them

I got a response straightaway

resolutionsteamo2@virginmediao2.co.uk

Not sure if this is a non-reply address but try it anyway