Solved: Changing Account Details - Page 2

Anonymous · ‎25-01-2014

O2 must be the worst interface website I have ever used..... I tried to update my account email address, nowhere does it give that option, I 'spoke' to an online assistant - explained what I needed to do and was told that it was all changed.

Logged in next day and nothing has been changed.....

There isnt even an email address to contact anyone - the phone assistance isnt a help either (nothing for account issues - AND they charge!!)

Think I will move my phone to a company that thinks of these things....

adamtemp64 · ‎15-04-2014

the email address login username is only for my-o2 and login for here but not used in public.

If you want to change forum username you need to cobtact @Toby

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MI5 · ‎15-04-2014

AS adam says, once you signup with your email address you then choose a username which can be completely different to your email address if that's your choice.
No where is your email visible to anyone except yourself.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎29-06-2014

thanks Adam, I can see that now, paranoia levels reduced and panic over haha