Change order of FAQs ??

Projectionist · ‎24-04-2019

Just a thought, but maybe the order of the FAQs (link below) could create the wrong impression re. network reliability etc. - perhaps shift How to get your PAC code and How to cancel your contract a bit further down the list....

O2-Community-FAQs

Using Pixel 4 ( O2 + 1pMobile) , Samsung E1182 ( geosim + dtac)

Bambino · ‎24-04-2019

@Projectionist I will tag our community admin to look at your suggestion.

@Martin-O2, @Marjo, @EmilieT

I DO NOT WORK FOR O2

Martin-O2 · ‎26-04-2019

Thanks for the mention @Bambino and thanks for the feedback on the FAQ page @Projectionist. You have a really good point, we haden't considered how the order of the guides might affect peoples perception of the network.

We'll reorder the FAQ's to a more positive order!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Change order of FAQs ??

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