Is it possible to change my phone number through o2?
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Call customer service and they will change the number for you. This will be free of charge if it's your first request. Tell them you are receiving nuisance calls or texts.
You don't need a new sim card as O2 will provision a new number to your present sim.
You don't need a new sim card as O2 will provision a new number to your present sim.
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Use the contact details at the foot of the O2 home page or try the online chat. Just browse the shop pages until you get a pop up chat box. They do work quite late. I have used the chat option at 10pm recently.
It's almost certain you will lose your contacts so you will need to back them up first. If your phone is equipped with a memory card then you can back them up there.
It's almost certain you will lose your contacts so you will need to back them up first. If your phone is equipped with a memory card then you can back them up there.
great thanks, unforutnately phone lines are only open till 9pm and the chat thing referred me to them but thanks for your help 
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You're welcome, good luck.
also, bare in mind it can take up to 24 hours for full service to resume, so don't panic if you loose service for a while.
Regards, Steph
Regards, Steph
