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Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Martin-O2 by Former Staff
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  • 213 replies
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Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Cleoriff by Level 94: Supreme
  • 36790 Views
  • 45 replies
  • 6 kudos

Resolved! o2 current%20playlist

Hello, I recently found a song I got quite fond with on the O2 call line while being on hold. I was curious to know if any O2 members can get access to the playlist for me please, I've tried getting on hold to listen to it but can't get on hold all t...

Morgan112 by Level 1: Joiner
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  • 11 replies
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Wifi calls on Samsung A31

Hello,Could anyone help me?? Just wondering if anyone has the same phone as me on a contract sim will there samsung a31 support wifi calling if so how?? Because mine dose not and where I live I have literally no signal so wifi calling is needed.Thank...

SIM Card not working, would like a new one (plus can't navigate website to request new SIM)

My SIM card is not working. Whatsoever. I've turned my phone (Galaxy S8+) off and on, reseated the SIM in my phone, and tested the SIM in another device which didn't work. The SIM in my other phone (iPhone 7) did work in my Galaxy S8+. I've tried nav...

Frontzie by Level 1: Joiner
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  • 4 replies
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How long does a credit check take?

just wondered how long credit check takes, on my track order page it has my order number and order status (says in progress) does this mean my orders been accepted and will arrive Tuesday or will there be further checks b4 dispatch?

Anonymous by Not applicable
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  • 7 replies
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Help choosing a phone

I curreently have an HTC U11, however the battery is showing signs of age (short life in when outside in the cold) and the screen is cracked. I've hung onto the U11 for so long because it is fast, has a good camera and the screen isn't too small - no...

Squeaker by Level 1: Joiner
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  • 2 replies
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Whats App? Signal ? Telegraph, Spike - whats the buzz

Some years ago our family Skype fell apart. We migrated to Whats App which has worked ok for all ages Now there seems to be a controversy around Whats App. If the furore can be put simply, I'd be glad to learn about it. Keeping in touch with the fami...

Jenny105 by Level 15: Gaining a Reputation
  • 1649 Views
  • 6 replies
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Blue Monday - Using your phone to ease your mind

Sometimes things can get a little out of hand, whether it’s work, money, kids or something else. On top of that, the COVID 19-induced lockdown means that we are spending most of our time at home, but due to the current circumstances and an uncertain ...

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TheresaV by Former Staff
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  • 0 replies
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O2 WiFi Hotspot

Hi, so I’m having problems trying to connect to O2 WiFi hotspots. At my workplace there is a hotspot for O2 WiFi at Waitrose which I used to be able to connect to and use with no problems. However, about 2-3 weeks ago I went to go use it again and it...

ValoShan by Level 1: Joiner
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  • 2 replies
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Is this a scam?

I got a message saying:"O2: Your recent bill was NOT paid. To avoid any fees and continue using your allowances as normal please visit: my-o2-billingservice .com"From this number: 07538 503218