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Cancel a contract.

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Anonymous
Not applicable

on ‎24-05-2015 16:01

on ‎24-05-2015 16:01

Hi, how can I cancel a contract on line please. It has 5 months left to run and am prepared to pay the penalty.Thank you in advance.

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jonsie
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on ‎24-05-2015 16:04

on ‎24-05-2015 16:04

Toying can't. You need to call 202 and give 30 days notice or ask for your PAC if you want to keep your number. 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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Anonymous
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on ‎24-05-2015 16:05

on ‎24-05-2015 16:05

Call 202 on your pay monthly phone & use the option to cancel, don't use live chat
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Anonymous
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In response to Anonymous

on ‎24-05-2015 17:29

on ‎24-05-2015 17:29

It's my daughters phone, but the contract is in my name and I pay the bill. I need to cancel asap

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jonsie
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on ‎24-05-2015 17:32

on ‎24-05-2015 17:32

Definitely call 202! 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
In response to jonsie
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on ‎24-05-2015 17:37

on ‎24-05-2015 17:37

Only open until 6.00pm today so be quick.

Customer Service Number Charges

From your O2 mobile202Free
From a landline0344 8090202Standard UK Rate
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎24-05-2015 21:26

on ‎24-05-2015 21:26

Also it will be Sunday hours tomorrow as its bank holiday
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Anonymous
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In response to Anonymous

on ‎25-05-2015 02:36

on ‎25-05-2015 02:36

Can I do it at the O2 shop?

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Anonymous
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In response to Anonymous

on ‎25-05-2015 11:09

on ‎25-05-2015 11:09

You have to speak to vs on the phone to cancel, as far as I'm aware they can't do it for you instore
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