Solved: Re: Cancel a contract.

Anonymous · ‎24-05-2015

Hi, how can I cancel a contract on line please. It has 5 months left to run and am prepared to pay the penalty.Thank you in advance.

jonsie · ‎24-05-2015

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

jonsie · ‎24-05-2015

Toying can't. You need to call 202 and give 30 days notice or ask for your PAC if you want to keep your number.

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎24-05-2015

Call 202 on your pay monthly phone & use the option to cancel, don't use live chat

jonsie · ‎24-05-2015

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎24-05-2015

It's my daughters phone, but the contract is in my name and I pay the bill. I need to cancel asap

jonsie · ‎24-05-2015

Definitely call 202!

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎24-05-2015

Only open until 6.00pm today so be quick.

Customer Service Number Charges

From your O2 mobile	202	Free
From a landline	0344 8090202	Standard UK Rate

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎24-05-2015

Also it will be Sunday hours tomorrow as its bank holiday

Anonymous · ‎25-05-2015

Can I do it at the O2 shop?

Anonymous · ‎25-05-2015

You have to speak to vs on the phone to cancel, as far as I'm aware they can't do it for you instore