General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Problems in Wells, Somerset

Since about 3pm on Saturday 8th Nov 2014 ive been unable to make calls on my phone, it was fine on Friday, and i still cant make calls on Monday afternoon.What hapens is, I press the button to make thet call, there is a loud beep and thats it, back t...

Resolved! Requiring a credit referral despite NO CREDIT HISTORY.

Absolutely furious with O2 today. Went to cancel and pay off my existing contract and begin a new one with a new phone (partly due to being sick of BlackBerry and all its problems and also to do with requirements for a new job) and was then told I ha...

Resolved! O2 Shop assistant very unhelpful

We've just visited the O2 shop in Chelmsford and found the assistant very condescending and unhelpful. As an O2 customer with 3 handsets (2 of which are soon up for renewal), I expected some courtesy and whilst he may not have been able to help me, j...

the "lets show our phone camera pictures" thread.

Ok, so we all know that modern phones have awesome cameras, and many people's only photography will come via a smartphone.I wanna see what today's best tech can do (and yesterdays tech too obviously), that one shot you are amazed by, that shot that p...

"It looks like something's gone wrong"

Just got an email through about my bill, but I can't get on my account. Everytime I do I keep getting this message. Anyone else experiencing this?

News: "Microsoft relinquishes the Nokia name for its low-cost Lumia 535"

Hi L_W_Ward, I've moved your topic to the Off Topic board, where we keep News topics. Please click the link above to be redirected.

o2 Priority Notification says i have won a Limited Edition X-Box one...

I Just had a notification on my HTC One m8 saying I had won a Limited Edition X-Box one. I Remembered entering the draw a few weeks ago so I excitedly went to my o2 priority app.... which tell me I have not won squat What ?! Whats going on ?Why would...

Resolved! Misled-misold and constant wrong info given

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Thanks O2 for screwing me over.

I was coming up to renewing my contract. Lots of coms from O2 trying to get me to pay to do it early, (they used to give this to loyal customers for free), I declined and waited for my renewal date and then...... NOTHING! Eventually I gave up waiting...

Resolved! Bittery disappointed with Annovo UK.

As some of you know, I had to send my telephone away for repair. Well it came back today however it was not repaired for no specified reason. After a few telephone calls I found out that the reason for it not being processed was "it is rooted". It's ...