General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

Resolved! Misled-misold and constant wrong info given

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Thanks O2 for screwing me over.

I was coming up to renewing my contract. Lots of coms from O2 trying to get me to pay to do it early, (they used to give this to loyal customers for free), I declined and waited for my renewal date and then...... NOTHING! Eventually I gave up waiting...

Resolved! Bittery disappointed with Annovo UK.

As some of you know, I had to send my telephone away for repair. Well it came back today however it was not repaired for no specified reason. After a few telephone calls I found out that the reason for it not being processed was "it is rooted". It's ...

O2 are the worst EVER! Ordering Moto 360

Ok, 3 days ago I tried to pre-order the Moto 360. I tried online and got this error; Oops, your order hasn’t been submitted.We’re sorry but something went wrong when we tried submitting your order and it hasn’t been completed. Please try again later....

Resolved! What Call Centers Are Uk Based..

HelloHope everyones good and well...Its been really cold for the past few days...But let me get back to the topic ...What mobile operators are based in the ukI know O2 is but sometimes i get the odd overseas call agent....Tesco mobile another...Anymo...

PAC code problems

Have been on online chat for over an hour to get a PAC code and kept being passed on from one person to the next. I`m getting terrible o2 reception in the building I have moved to. Had considered staying after being a customer for 5 years but not rea...

Android vs IOS

Let's keep it banter only.Rules are:1 you must post with your answer of Android or iPhone and then list 1(one) reason why.2. There can only be 1(one) reply to each answer.I'll start.Android, because the advancement and embracing of new technologies i...

Moto 360 STILL WAITING

Sooooo many empty promises with O2 online. I ordered on the 3 rd of October! Granted stocks ran out, but I was assured this time on the phone that stocks were here now and as I was one of the first inline for the latest stock, I would surely get mine...

Resolved! big bundles data usage

hi can anybody confirm if data usage display is available with big bundles on the O2 app?

Resolved! O2 Priority

hi everyone, I received a message from O2 saying there is a gift waiting and to open O2 priority, so I did and I got a free £15 Argos voucher for being with O2 for a year. The question is can I redeem it where I live? Or where it said to redeem it, i...