Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I have just upgraded to windows 10 on my pc. The 02 site will not let me download a pdf copy of my detailed bill. Any solutions reasons? John
Cold calls are becoming more and more common. They are driving me nuts. I get "injury lawyers", "PPI claims", "debt consolidation" and every other low life industry. This was frustrating enough at home.. but has really reached a whole new level while...
Hi I use a PC at home to download my email (Windows Live Mail) and these are saved on my PC. This only downloads new emails. Unfortunately they are still still stored on the Server and when I access O2 emails via my phone it downloads all the emails ...
Hello, I have been charged £1.5 each week for the 6 weeks for something called Buongiorno B!Games. I have not subscribed to any such service and it seems like a scam which has been charged onto my account. How can I get rid of it and get a refund? Th...
Why is O2 just total crap 5 times now at 15 minutes trying to get to talk to someone to cancelthis dreaded contract.
Hi guys,Last Tuesday I ordered an iPhone 6 for my daughter for doing well in her exams for delivery Thursday evening (paid £8.99).It never arrived.After numerous phone calls last week it has apparently been lost between warehouse and courier! I have ...
http://www.bbc.co.uk/news/uk-33835185Yep here we go again. Customers of:OneStopPhoneShop.comTalkMobileMobiles.co.ukHold on to your hats.2.4 million accounts hacked90000 credit card details stolen.All happened in the last 2 weeks. O2 should have been ...
Is anyone else have problems logging into O2 today? I am ok logging into the community forum, however, when I try to go to My O2 to check my account, it says various messages each time I try to access it. One message says it is unavailable, another m...
I have had no "sufficient" signal since the 21st July & i the website shows there are no problems!!! I have called O2 and they have stated there is a mast down, so my question is when the status web check is meant to be live, why is the website not u...
Hi. Is there any way of tracking where my data allowance has gone.I went onto to ebay to browse and all of a sudden 2G had been wiped off my balance.The same thing happened a couple of days ago and i thought it must have been me.But i cant see how i ...
