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Calling o2 on "202"

Anonymous
Not applicable

on ‎10-09-2013 19:24

on ‎10-09-2013 19:24

Why can't I speak to anyone at o2????

 

The live chat is a joke of a service, the contact us page says they are open from 8am to 9pm but every time I phone customer services on 202 there is an automated message saying that 

 

"The office is now closed, we are open from 8am to 9pm Monday to Friday"

 

My brain may melt.

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perksie
Level 69: Guiding Light
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‎10-09-2013 19:27 - edited ‎10-09-2013 19:27

‎10-09-2013 19:27 - edited ‎10-09-2013 19:27

They should be open, perhaps their phone is broken? wink

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Anonymous
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In response to perksie

on ‎10-09-2013 19:33

on ‎10-09-2013 19:33

I've tried for 2 days.

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Anonymous
Not applicable
In response to Anonymous

on ‎10-09-2013 19:47

on ‎10-09-2013 19:47

What are you trying to speak to them about.

 

Can we help.

 

Perhaps if its about your account you could PM the staff on the site here.

 

@Toby

@Chiara

 

They may be able to help.

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