O2 EMAIL - to be removed on the 1st November 2013?!! Why???
I understand that from the 1st of November 2013 that o2 will take away the emails available for o2 customers on this date. It is disgusting when you come to think about it as there are over 250,000 customers out of a possible 30 million people that currently use o2 email's. What I can not understand is why o2 do not just provide better advertising on the subject matter as they do with TuGo the application to make calls on wireless. Also a very important note is o2 is a big company which employs 1000's of people which is highly successful in selling and buying mobile phones as well as providing contracts. Why then on this basis does o2 not keep o2 email and try and expand this through advertising? There is a big chunk of people that use o2 email's and now we have to change email address with Gmail and hotmail (both I might add with junk mail attached) and you can't even use your email address you had before as this is not accepted on the other websites.
It is going to cause a lot of of upset business customers as well as residential customers to complain about the email's being withdrawn as originally it was simple to base the email address with o2 on just your name without adding numbers or letters after this with the other email providers who are over prescribed.
I have been a loyal customer with o2 for almost 10 years because I believed that they provide good quality contracts for good prices but now the loyalty side of things is being damaged because you cant have what you really want an email address with just your name and o2.co.uk at the end of it.
I think that it is just a money saving technique which is going to prove a disaster with the loyal customers of o2. All that needs to be done is reduce the servers to meet the capacity of a million customers potentially and when they have met that quota through possible advertising slowly re-increase the servers to provide better space for new email addresses with o2.
Please let me know what you all think about the subject matter and please show your frustration even more if you have an email address with o2 or better still if you did not know they even existed!
Adrian (deciding whether I really am a loyal o2 customer)
