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Big bundles now have less mins and text what going on

la7
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I see that big bundles on o2 now have less text and mins but included data has gone up https://www.o2.co.uk/shop/sim-cards/pay-as-you-go/ the £15 bundle use to have 750 mins now only has 250 mins a loss of 500 mins but a gain of 2gb of data i think this is a big mistake as over on three all bundles have 3000 mins and 3000text regardless of price and also now more data,

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la7
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Maybe the big bundles was stoping people signing up to sim only as i thik the big bundles was good value until the otherday i would recommend them to any one now i have to point them to three network my daughters big bundle expired today just switched her over to Thee Network £25 for 3000mins and text and 30gb of data and volte is working on her iphone can not go wrong,

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MI5
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Good deal that is.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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la7
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It is a good deal on three now since 1/8/17 all five of the all-in-one add-ons have 3000mins and 3000 text included now

 

So the start bottom one is £10 for 3000 mins and 3000 text 1gb data

 

and the top tier one is £35 for 3000 mins and 3000 text and unlimited data

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la7
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Any way my feed back on the change no one seems to have noticed is i think the £15 big bundles should have 500 mins and 1000 text and it dropping to 250 mins and 250 text is a massive loss ok the bumped up the data from 2 to 4gb on the £15 big bundles but a loss of 500 mins and a drop to 250 text is only going to send people to ASDA mobile and Three, If you have good three coverage the deals on payg three offer as so good miles ahead of o2,

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MI5
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We noticed what you are saying but there is nothing we can do about it.
I agreed that Three was offering some good deals too.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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dby332
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This is really bad. Some of us still use minutes to make traditional phone calls to landlines and mobiles etc to people that still have house phones or don't use voip and whatsapp etc etc, and particluarly when there's no landline to use from home (as it only includes w/end landline calls)  mobile minutes can be an important part of the monthly allowance. I get the data increase but the amount they have cut the minutes down is very harsh and there is no reasonable bolt on to compensate for the huge loss of minutes. Compared to some of the other main providers and MVNO's the "new" big bundles are not at all competetive or attractive, Hopefully they may introduce some better value tariffs with a decent amount of minutes in the coming months, because I've had to get a PAC and switch elsewhere reluctantly until there's a better minutes offering from o2 PAYG. There's Three with 5GB and 3000 mins, 3000 texts for £15 and even EE do £15 for 5GB 500 mins and unltd texts and they aren't usually good at offering the best value on PAYG!

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