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Apple watch error14 sorted

teccyman49
Level 1: Joiner
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After a week of shambolic 'service' from 202, which included my phone being switched off for 24 hours, I went today with my dead phone and Apple watch to the O2 shop in Bedford 

Three cheers for Raima who, after putting in a new sim card in my phone and cancelling and restarting my watch mobile data, got my Apple watch to work.

Its about time O2 got their heads round this issue and did a bit more staff training for the 202 team  

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pgn
Level 77: Grand Master
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Sometimes, you get a good one, @teccyman49 - thank you for the feedback, one of the Forum Managers @Martin-O2 or @Breanna will make sure this gets back to the correct team and/or shop - watch out for a private message on Monday asking for more info, @teccyman49 👍

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