Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hi. Nat here. I want to get a smartwatch on my Contract . And I wanted to see people's experiences and views on what one is better in the apple 7 series? I also have an iPhone12 Pro max so apple I want.
So VMo2 have committed to no roaming fees above the FUP changes to users who have over 25GB of Data on their Plan (and customers are still bound by the rules about length of roaming). Virgin Media O2 UK Commits to Retain Free EU Mobile Roaming - ISPr...
Wow,What a great welcome to O2. (not)I opened an O2 Mobile account on the 6th January 2022 as the double data Volt offer was better than my current Virgin Sim (which should have entitled me to Volt benefits anyway) having had a Virgin Media account f...
How likely is it that some kind of security breach has occurred? A recent SCAM call had information about me that I seriously consider to be from within O2 itself.SPECIFICALLY:-Name, address, D.O.B, email, bank sort code and account number. Also refe...
I recently ported to O2 from Vodafone and have had a few issues but one is persistent - iMessage and Facetime includes only the temporary number O2 allocated to me which is shown in the ios Phone Settings "My Number". I have tried multiple times to c...
Hi,Been calling the main store in Sheffield continually for 2 days with no answer.54/56 FARGATESHEFFIELDSOUTH YORKSHIRES1 2HE0114 272 8500I called an alternative store and they laughed and said they never answer the phone at that store.Great customer...
Renewed my contract recently (month or so ago). Ryan dealt with me and was totally fantastic. Got me a great deal, and so glad I stayed with O2 thanks ho him. Pretty sure his name was Ryan.The customer feedback system on sms didn't work so I couldn't...
Finally got through on the live chat and was able to cancel before the 14 day cooling off period ended. They couldn't confirm anything in writing, wouldn't send me an email. 48 hours later still nothing from O2 but logged in to see services had been ...
There have been problems with security on the website - I have to repeatedly refresh the page, and sometimes it eventually shows a box to enter the code sent. Most of the time it doesn't. Tried on Safari and Chrome (both latest on OSX 11.6.2) and on ...
I have been with O2 for well over 10 years. I have recently had a PAYG sim because I was living in another country. I'm now back in the UK and ready to sign another monthly contract. I see online everywhere that when you are renewing your contract yo...
