Solved: Age Verification

Anonymous · ‎20-11-2013

Why am I asked for my age when surfing the net? I am over 18 and have been for years. Surely o2 has this information as I have been a customer for many years. Also, when I tried to follow the age verification procedure I was asked for my bank details. Is this a scam? I hope not.

Anonymous · ‎20-11-2013

Your credit card details prove your age.

Or go into an O2 store with I.d and they will lift it.

With recent stories in the media I think it's a good implementation by O2 to have this in place.

Anonymous · ‎20-11-2013

Your credit card details prove your age.

Or go into an O2 store with I.d and they will lift it.

With recent stories in the media I think it's a good implementation by O2 to have this in place.

perksie · ‎20-11-2013

No it's genuine everybody has to do this on all networks, so it doesn't matter how long you have been a customer:

https://ageverification.o2.co.uk/

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MI5 · ‎20-11-2013

If you are on contract live chat will lift the restriction for you - Note this is only available to contract customers Contact Us

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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