Age Verification

on 20-11-2013 19:51
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-11-2013 19:51
Why am I asked for my age when surfing the net? I am over 18 and have been for years. Surely o2 has this information as I have been a customer for many years. Also, when I tried to follow the age verification procedure I was asked for my bank details. Is this a scam? I hope not.
Accepted Solutions

20-11-2013 19:57 - edited 20-11-2013 19:58
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
20-11-2013 19:57 - edited 20-11-2013 19:58
Or go into an O2 store with I.d and they will lift it.
With recent stories in the media I think it's a good implementation by O2 to have this in place.

20-11-2013 19:57 - edited 20-11-2013 19:58
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
20-11-2013 19:57 - edited 20-11-2013 19:58
Or go into an O2 store with I.d and they will lift it.
With recent stories in the media I think it's a good implementation by O2 to have this in place.
- 27019 Posts
- 247 Topics
- 1614 Solutions
20-11-2013 20:04 - edited 20-11-2013 20:05
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
20-11-2013 20:04 - edited 20-11-2013 20:05
No it's genuine everybody has to do this on all networks, so it doesn't matter how long you have been a customer:
https://ageverification.o2.co.uk/
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
- 152954 Posts
- 652 Topics
- 29193 Solutions
20-11-2013 20:06 - edited 20-11-2013 20:06
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
20-11-2013 20:06 - edited 20-11-2013 20:06
If you are on contract live chat will lift the restriction for you - Note this is only available to contract customers Contact Us
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

