30% off pay as you go on the I Phone 6

[Anonymous]

Hi all, I have just decided been pursuaded to move over to O2 mobile knowing that i'm entitled to get 30% off my airtime through my organisation. I spoke to an O2 adviser over the phone about a week and a half ago he pursuaded me to switch to O2 and said i was entitled to 30% off my air time. However i'm now receiving texts from the automated service O2 Open sayin that the I Phone 6 isn't currently eligible for O2 open discount. Surely this is false advertisement. I want my 30% off now! surely should be soon.

[MI5]

Many threads on here and it's the same every year.
New iPhones are excluded from discount for the first few months......

[Anonymous]

Why the hell didnt they tell me that!

[Anonymous]

How many months?

[MI5]

We don't know for sure - It's up to O2 to tell us that I'm afraid.....

[jonsie]

It's usually 3-4 months and O2 Open has to be applied within 28 days of taking out a Refresh contract.

https://o2open.co.uk/O2Open/servlets/ShowFAQ

[Anonymous]

Hi all, Does anyone know when you get the I phone 6 30% employee airtime discount. I have just been told the I Phone 6 isn't eligible although I was promised it as soon as the contract started. Terrible customer service, im so annoyed!

[jonsie]

Usually a good few months after launch but it has to be applied  with 28 days otherwise you aren't eligible.

https://o2open.co.uk/O2Open/servlets/ShowFAQ

Going off your other posts if you feel you have been mis-sold the contract with regard to O2 Open discount you might want to make a complaint.

How to complain

[Anonymous]

If you are within the cooling off period you could always cancel the contract

[L_W_Ward]

I remember reading the T&Cs and it said not applied to iPhone 6 and Plus.  Shame the person didn't make that clear to you.