Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
I received SMS on my mobile tells me that i won 2,000,000 Pounds and ask me to contact Dr. Mat. West email drmatwest@o2.co.ukhe emailed me as followsCongratulations on being one of our winners in the new 02mobile promotional lottery organised by tele...
Why is 3G in Ballymena so temperamental. I was on live chat with O2 at the middle of November regarding this and they said it was down due to bad weather. Yet other operators were grand (wife is with vodafone) now in January the signal is really touc...
I just purchased a new phone on o2.co.uk and immediately got an email saying that the purchase was cancelled. There was no reason given for this. I was about to start a new purchase when I realised that I had been charged £139.99 for the purchase tha...
O2 Tweet I thought they meant us
O2 decided to bill me for sending picture messages to emails which I have not done, when I rang and complained all I got was the usual script "Take your handset into the store for them to check the settings".Does anybody know what I can about this co...
on 30/8/2013 09:36 pm I got the following message:"Welcome to Israel. While away you can top-up just like at home by calling 4444 " I have never been to isa=rael in my life!! Then on same day though later at 09:53 pm I got:"Thank you for travelling w...
Is anyone else having trouble accessing their my o2 I just get a message Oops something gone wrong
I missed this in novemberhttp://consumers.ofcom.org.uk/2013/11/five-point-plan-to-improving-mobile-coverage/ Looks like ofcom may be laying down a few guidelines
Hi allI wanted to post this as I think its really serious.Last week my 4 month old Samsung Note 2 died, I'm a computer tech, so I tried everything I could to bring it back alive, after much searching it looked like a pcb fault. Not a problem phone is...
Ok first of, this is the first time I've ever posted something on here so apologies if its in the wrong thread. I just need someone high up to see this message and get back to me.I'm not sure where else to put this as O2 doesn't seem to want to answe...
