£10 voucher

[Eleckykey]

hi friends

  can anyone tell me the procedure on how to use the voucher, when i logged into my o2 this morning, it said that i would have to wait for a voucher code. i received this code this morning but i dont know what i am to do next. i have been back onto the o2 site to find out but everything seems to be temporarily down for upgrade or maintenance.

   thanks

[Anonymous]

can you use it on top up as my mum wants to use it for that as she doesnt want anything else. when do you get the code as we just the message about getting it in september nothing more.

[jonsie]

Sorry yopu can't use it to top up or pay your bill.

Have a look at your other post for a full response.

[Anonymous]

I used mine yesterday.

I have the O2 Priority Moments app installed.

I had already accessed and saved the £10 voucher into the app.

When I had decided what I was getting (I got the car window mount which fits most phones, which are £9.99). I accessed the voucher and chose use now, after doing this the voucher code is displayed on the phone's screen. The sales assistant entered the code into the till, and that was it basically.

Just be aware that when you click on use now in the Priority Moments app and the voucher code is on the screen, DO NOT QUIT OUT OF THE APP, AS OTHERWISE THE VOUCHER IS GONE AND YOU CAN'T GET IT BACK.

[Eleckykey]

the voucher can't be exchanged for a top up or part payment to a bill. it can be used as part or full payment to accessories in the o2 store

[Anonymous]

Do you have to show them the code on the app or can you write it down then show them

[adamtemp64]

In the ios app I saved mine for later and it shows in me at the bottom under saved

[Anonymous]

Do you show them before you choose anything or show when you are purchasing

[adamtemp64]

At the till

[Anonymous]

Thank you very much

[Valerie]

I got the message in July but have had nothing since  even though logged in ... I have now downloaded the app to my iphone but what now - how do I get the code ?

Valerie