Hello Community, its been a fair few years since I have been here, so I
might be a bit rusty,Long story short, In May I requested for some
numbers to be added to my Family Bolt On, noy 13 weeks and a New Advisor
later I am still waiting, Work commitm...
Earlier today i was on Live Chat so that i could change names on my
Family Pack Bolt on, then i remembered about a tariff i had seen on TV
from o2, Pay £15 a month and get Unlimited texts and Calls to Any o2
Number and 100mb of internet. I asked abou...
In November i finally gave up and decided to go through the Complaints
procedure with reference to the Family Pack Issues, well in early
December i received a call from the o2 Complaints, and after explaining
the continuous problems i was experiencin...
hi friends can anyone tell me the procedure on how to use the voucher,
when i logged into my o2 this morning, it said that i would have to wait
for a voucher code. i received this code this morning but i dont know
what i am to do next. i have been ba...
for two days now i have tried to remove a number from my Family Bolt on,
on all occasions upon confirming the request, i either get an ERROR page
from o2 with a "Try Again Later" message, or my Bolt on page comes back
on with the wrong Name and Numbe...
My problems started when they Updated the System, when i first
complained one of the technicians said that it was because of the system
i was using (windows 7) however i was on windows 7 before the upgrade
and i had no problems, so I decided to send ...
I get the same Error report when i try to Add or Change a number on my
Family Pack Bolt On, I also get a Red Box on my Bolt On saying "this
member is not eligible etc etc" even though they are already on. I have
been bringing this to the attention of...
MI5, thanks for that, my Original tariff (4yrs ago now) was £15 top up
and that gave me the unlimited calls and texts to o2 numbers, and that
was all i had, I put a family Pack bolt on three years ago, and I ended
up putting the Internet Bolt on, on ...
when i first added my family bolt on, my laptop was running Windows XP
and all was well, then i bought a new Laptop which was running Windows
7, again everything was running well. The problems started with my bolt
on after o2 upgraded their pages, i ...