lost device

janetgibbons · ‎05-12-2023

iPhone 13 pro supplied by you was stolen on Wed 29th and reported to you and a bar applied.

I need proof of ownership and the bar applied for insurance purposes.

jonsie · ‎05-12-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎05-12-2023

@janetgibbons

You need to ask for a standard insurance letter.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

lost device

Replacement SIM card

Phones have been cut off

Vat on bill

Phone cut off

Change address on Business Account