Business Customers
Ask the community about the O2 Business service.
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5958 Views
  • 2 replies
  • 1 kudos

Stolen phone - O2 not helping in blocking this

I run a business where my mobile phone is crucial. My phone was stolen on Friday evening and O2 was notified first thing on Saturday morning. They assured me they were blocking my phone. My insurance company are not able to progress my claim until th...

Blocking by Level 1: Joiner
  • 473 Views
  • 4 replies
  • 0 kudos

Resolved! contract end

Can you find out from your online account when your contract ends 

Ardstraw by Level 1: Joiner
  • 324 Views
  • 1 replies
  • 0 kudos

Can not access our bill

The person who was registered to receive our O2 bill has left the company and as the administrator I can not log into our account as only his mobile number is registered to sign in. How can we download the bill for June?The company name is Bagley Pla...

bagley by Level 1: Joiner
  • 201 Views
  • 1 replies
  • 0 kudos

Disconnected!!

Hello our phones have been disconnected from making calls and texts. Please help!!!

Resolved! VAT

I need a VAT breakdown please for all  my monthly statements  

GAG62 by Level 1: Joiner
  • 338 Views
  • 1 replies
  • 0 kudos

Negative amount on invoice

I recently changed provider (from 02 to Giff Gaff) and on my final invoice, the balance is a negative amount (in credit) and when I access My 02 Business it says = This invoice is payable on or before 11/05/2024 although, to date, I haven't received ...

FranSam by Level 1: Joiner
  • 260 Views
  • 2 replies
  • 0 kudos