Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 6506 Views
  • 2 replies
  • 1 kudos

Resolved! Terrible Service

Has anyone actually been able to speak to o2 business? I’m finding it impossible

Resolved! Data usage

Hello I have an IPhone 12 on an O2 Business account, how do I check the data usage on the iphone?

Derek8 by Level 1: Joiner
  • 508 Views
  • 1 replies
  • 0 kudos

Account blocked?

I have some questions 1. Paid my balance last week bit phone appears to still be blocked- could this be sorted 2. Don't know why I'm with 02 business as I don't have a business or a business account3. I seem to be spending a lot of money each month f...

Jon-1971 by Level 1: Joiner
  • 371 Views
  • 2 replies
  • 0 kudos

Waiting for new phone to arrive and help line not very helpful

A new phone was supposed to turn up within 5 working days and we are still waiting. Have called the business customer services. Renewals answer the call and tell me I need to speak to customer services. been on this loop for 45mins. Is there another ...

Liisi by Level 1: Joiner
  • 279 Views
  • 1 replies
  • 0 kudos

Resolved! No reception at sporting events - EVER

For years now I haven't had connectivity to the internet when I've been at sporting events. Most of the time I can't even send a text message or make a call. I see others around me opening browsers, having WhatsApp conversations, etc. I as at a match...

Savo by Level 1: Joiner
  • 3372 Views
  • 7 replies
  • 1 kudos

Password Verification - Wrong phone number

Hello, I am unable to verify my password in order to view my invoices. This is because the wrong phone number has been inputted for my account. Please can you amend the phone number to the correct one: **personal info** as I need to send my invoices ...

DH44 by Level 1: Joiner
  • 260 Views
  • 1 replies
  • 0 kudos

SOS MODE

Hello! I'm in LA and my phone seems to be stuck in SOS mode even though roaming is enabled.Can you help please?

MvWdV by Level 1: Joiner
  • 351 Views
  • 2 replies
  • 0 kudos

Resolved! Direct Debit

Hi! how can I set up a direct debit for my account? 

Laura69 by Level 1: Joiner
  • 442 Views
  • 1 replies
  • 0 kudos