Business Customers
Ask the community about the O2 Business service.
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 2 replies
  • 1 kudos

Freeze payments due to Corona Virus

Just trying to get some information and clarifiction as to whether I can freeze my payments due to the Corona Virus.I've looked on the 02 webiste but can't find the relevant information.

Golby by Level 1: Joiner
  • 11 replies
  • 0 kudos

Call Barring?

Woke up today and all of a sudden call barring has been enabled on my phone for out going calls only. I can recieve calls no problem. Furthermore, I cannot sent Text messages but can recieve them!!! What is going on?! I cannot call O2 to get help! Th...

Barend by Level 1: Joiner
  • 9 replies
  • 0 kudos

send picture messages

cannot send a picture message from iphone XR to android phone and i have tried to manually change settings as O2 suggest but still not working - anyone help- its a business phone and other phone works ok

Foxscaff by Level 1: Joiner
  • 4 replies
  • 0 kudos

How to make the perfect Home Office 💡🖥🌵

Hey guys,2020 could not be any further from business as usual. For most of us it means working from home. By now we all have set up a little office area in our houses but if we are completely honest it is not ideal. We have looked into some tips and ...

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LukasB by Former Staff
  • 3 replies
  • 0 kudos

call diversion

I have call diversion on my landline on my business monthly bill but I can't find out how to set it up. Does anyone have experience of this? I am following the instructions on the website but it just says "This service is not available" - does it hav...

wendy6 by Level 1: Joiner
  • 10 replies
  • 0 kudos

Business account

Hi, I am struggling to increase the number of SIM cards I have on our business account. When I access O2 online I can only view bills and not do anything else. When I call I get told to go online as it's not an emergency (which I understand) Can anyo...

ISL by Level 1: Joiner
  • 6 replies
  • 0 kudos

where is my phone?

Hi, I ordered a phone with you last Thursday and it still hasn't shown up. Please can you update me? This is urgent. I have been with you for 10 years and its not the service I would like to have. Please up your game. Thank you, have a good day. x Li...

Direct Debit

I switched over to a business account in May 202 and in doing so provided a direct debit mandate. On the 6th june I received a message from O2 saying that payment for our latest bill couldn't be processed? I am unsure why and presumed they had entere...

Cavell by Level 1: Joiner
  • 9 replies
  • 0 kudos

VAT Invoices

Hello , Does anyone know how to access VAT Invoices ? 

VAT by Level 1: Joiner
  • 3 replies
  • 0 kudos

talking onlinr

Hi Used to be able to go on the website and could talk online to go through things - this isnt coming up now? have they got ride of it?