Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5333 Views
  • 2 replies
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Impossible to amend account details on my business account

I have spent hours on multiple days trying to amend my account details on my business account. The my o2 business doesn’t let me and all paths take me to a number 8002 that doesn’t work or a landline number that has over a 30min wait time. The self h...

DB3 by Level 1: Joiner
  • 435 Views
  • 2 replies
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my billing

I have two numbers showing on my account but I don't know what one is for. Also, want to check my plan and charges. Thanks

TimL20 by Level 1: Joiner
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  • 1 replies
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I can't log in to my o2 app

Hi. I am trying to login to My O2 app but message "something went wrong " coming up. I have tried to change my password but it's still same

Karina4 by Level 1: Joiner
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Data size

I have a Small Business contract with O2, and ~I want ti know how much data is covered by that contract please? my phone number is *** my name is Alain please reply on this screen or by e-mail ,afrankel106**Personal info** [Mod edit: Please do not sh...

Alfrank15 by Level 1: Joiner
  • 240 Views
  • 1 replies
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Mis sold contract by Aerial! Please help

Hi, my mum was contacted by Aerial an O2 partner as they describe themselves and talked her into swapping her normal account to theirs as it was a good deal. She agreed and lost all service, internet access and 4G so called them and was advised she h...

Niki9 by Level 1: Joiner
  • 518 Views
  • 2 replies
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Resolved! Dual SIM for Apple Watch

I want the new Apple Watch 9 but with cellular this time (as my last one wasn’t) and I wish to buy it direct from Apple in order to get a trade in. I am on a business tariff with O2 so can I get a dual sim for my watch with the same number as my iPho...

Barkster by Level 1: Joiner
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Invoice for September

Why is my last invoice double the agreed monthly amount? I cannot see from the statement why this would be?

Andy141 by Level 1: Joiner
  • 332 Views
  • 2 replies
  • 0 kudos