If the account was opened in a particular name and credit checked in that name then it can't be changed. Payment details, yes, name, no
You can contact O2 Business customer service by calling the following numbers:
From an O2 mobile: 8222, free
From a landline: 0800 977 7337, free
This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
