Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5791 Views
  • 2 replies
  • 1 kudos

My Account on My O2 Business Not working

My Account on My O2 Business Not working.. anyone experiencing same issue? Something about authentication problem when trying to access My account section on o2 business... bill analyzer is working fine..

Kelunia by Level 1: Joiner
  • 381 Views
  • 3 replies
  • 0 kudos

vat invoice

looking for a VAT breakdown invoice for my tax return.

ty3 by Level 1: Joiner
  • 270 Views
  • 3 replies
  • 0 kudos

Final bills

I have ended my business contract with o2 for 2 phones. How do I view my final bills (I have had 2 separate payments for each phone), I have no access to my bills now via my o2 and I need the vat invoices for my accounts

Ry4 by Level 1: Joiner
  • 184 Views
  • 1 replies
  • 0 kudos

Aerial direct again! - No access to account details

Since googling this cowboy outfit, it seems like they've been at it for years and are basically scammers! Had a call at the beginning of september from Aerial direct working for o2.. normally I just dont answer random calls or just waste their time, ...

crippsy99 by Level 1: Joiner
  • 3829 Views
  • 14 replies
  • 0 kudos

My data and calls aren’t working

I can’t call to find out the issue as I can’t make calls but I have no 4/5G and I can’t make calls. I have received calls but can’t make any. Is there an issue and can someone point me to an online chat function where an actual human can respond. All...

Peter85 by Level 1: Joiner
  • 1256 Views
  • 16 replies
  • 0 kudos

Business account

I cannot access my online account, my business email account is now closed so requesting login details is futile. I also need to change the billing details as I'm closing down one bank account, need to edit new bank details. Why can we not communicat...

Direct debit

Would like to know if I have accidently cancelled my direct debit with you?

Clare186 by Level 1: Joiner
  • 228 Views
  • 2 replies
  • 0 kudos