Get Help with O2 Business

FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

iPhone 11

I have an iPhone 11 with a physical SIM card. I would like to set up a second number on my phone for business.physical sim = personalesim = business how can I do this

Resolved! Esim

Good afternoon. I am travelling abroad and have lost my SIM card. Can I get an eSIM to replace the simcard?

Phone barred

Hello We paid our bill 10 days ago and the phone is still barredCan this please be addressed asap as we need access to text Thank you kindlyFrancesca

Resolved! Terrible Business Customer Service- Help!

I'm really struggling to find someone to talk to about my O2 Business account. I was passed from call centre to call centre, before finally placing an order to update my SIM only lines, request some replacement SIMS, get an upgrade and two new lines ...

Resolved! Need to chat with customer care

I need to chat with a customer care agent

Phone been cut off

My phone won’t let me text, call or use data. All my bills have been payed so unsure why I’m paying £80+ a month for a phone that doesn’t work

Bill

Hello my ohone is cut off and i cant call to pay my bill.can o2 call me

Can you please send the last 3 months of VAT reciepts

Can you please send the last 3 months of VAT receipts. Can this please be automated. Having to ask in 3 different places every time I need these is going to make me leave O2

phone broken

my phone is damaged **********. i need to get a new phone. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Useless help

Can somebody help with this.. The owner of this account passed away in July, We have contacted O2 several times to convey this and we are now 3 months down the line with no account closed . We was told we would be contacted within 72 hrs but that was...

O2

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