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Using a unlocked Vodafone dongle on O2 network

Newbie3
Level 1: Joiner
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on ‎07-09-2020 23:14

on ‎07-09-2020 23:14

We have been sent unlock codes for Vodafone dongles but are having difficulties putting them in as they timeout or do not give an option to enter the code. The one person who has successfully entered the code can still not get on the network as it won’t connect. Could someone send us an idiots guide of how to unlock and then make the dongle work with O2?
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MI5
Level 94: Supreme
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on ‎07-09-2020 23:21

on ‎07-09-2020 23:21

@Newbie3 

Have you asked Vodafone as they may have a different process?

In general, you have to login to the single control panel and go into settings to release the network locks. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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