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Swap sim

Timothy-ARCADE
Level 1: Joiner
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on ‎20-08-2023 15:41

on ‎20-08-2023 15:41

Hello! Just got the new Z Flip and I'm having trouble getting the service off my old S21 onto this. Tried to do sim swap on the website, but I can't find the option to do it for a business account. Help please!

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pgn
Level 77: Grand Master
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‎20-08-2023 15:59 - edited ‎20-08-2023 16:01

‎20-08-2023 15:59 - edited ‎20-08-2023 16:01

Business account support comes from a different part of O2, @Timothy-ARCADE - call 8002 from your old phone in the morning.

https://www.o2.co.uk/business/contact-us

Good luck!

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


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MI5
Level 94: Supreme
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on ‎20-08-2023 16:46

on ‎20-08-2023 16:46

@Timothy-ARCADE 

Can you not just use your old sim?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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