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Retrieving my number

Anonymous
Not applicable

I had my phone stolen - is there anyway of retrieving my number and putting it onto a new SIM card as it's my business number which all of my clients have and have given out. 

Thank you

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MI5
Level 94: Supreme
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See help here for reporting the loss https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
Customer service will send you a new sim with your number on it once reported.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
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Registered:
See help here for reporting the loss https://community.o2.co.uk/t5/Other-Products-and-Services/Lost-or-Stolen-O2-Device-How-to-Report-it/...
Customer service will send you a new sim with your number on it once reported.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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I think you need to ring customer services if you have no record of your old number in My O2 http://www.o2.co.uk/myo2

CS contact details https://www.o2.co.uk/contactus

Swap my sim details here http://swapmysim.o2.co.uk/

Veritas Numquam Perit

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Marjo
Former Staff
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Hi @Anonymous! Welcome to our forum! Sorry to hear your phone was stolen. weary Please do check out the advice above and let us know how you get on, and if you have any additional questions!

 

Thanks @MI5 & @Cleoriff for your help! bouquet

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