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Phone not working in US

Jac67
Level 1: Joiner
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on ‎08-11-2023 21:14

on ‎08-11-2023 21:14

Phoned business support and told that everything was ok and no reason why phone should not be working everything fine their end. Advised turning the phone on and off and still problems and now saying low data - no chat line available and business customer service not open until 8am now 9.13pm 

 

My Director is unable use the phone and I can't get this resolved! 

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MI5
Level 94: Supreme
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on ‎08-11-2023 21:20

on ‎08-11-2023 21:20

@Jac67 

Try manually selecting T-Mobile network.

You also need 4g calling enabled.

USA - Roaming with O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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