Outgoing calls not working

[Scott74]

Neither of my phones can call out but I can recieve calls?

[MI5]

@Scott74 

Have you paid your bill?

Business Customer Service Number Charges

From your O2 mobile	8002	Free
From a landline	0800 977 7337	Free
From abroad	+44 7860 980 202	Free†

[Dave62]

Same for me, I joined through Aerial and gave them my bank details thinking they would sort out a DD but unfortunately I didn't pay attention to the small print that I had to do it. There are no details in My o2 Business for me to be able to pay the bill, and with the inability to phone out I can't get it sorted. Stuck in the position now of having to get a PAYG SIM when I get paid on Friday so I can call them to get this sorted.

[madasaf1sh]

@Dave62 

Unfortunately as soon as you become a customer of Aerial, you are no longer a direct customer of o2, so everything has to be done by the scam artists at Aerial Direct..

[Dave62]

They won't. Just sent me a link to o2 Business. I'll have to give o2 a try anyway.

[Enlli]

They seem to do that now....referring people back to O2

You could download Skype and ring the 0800 number given above

Guide: A Guide to Skype