This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 

Data Sim not working in tp-link 4G mobile wifi hub

Go to solution
Oli13
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎18-07-2019 14:10

on ‎18-07-2019 14:10

Company recently ordered a Data sim on pay monthly business contract, it works fine in my phone but not in the mobile wifi unit that it was intended for. My personal tesco sim works in the tp link (M7200) box but not the new 02 one.

Any help gratefuly recieved.  

Message 1 of 6
16,101 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 152728 Posts
  • 652 Topics
  • 29149 Solutions
Registered:

on ‎18-07-2019 14:13

on ‎18-07-2019 14:13

@Oli13 

Sounds like you need to manually enter ther apn in the router. 

https://www.infisim.com/change-apn-settings-router/

Use these settings:

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 6
16,100 Views
5 REPLIES 5

Go to solution
MI5
Level 94: Supreme
  • 152728 Posts
  • 652 Topics
  • 29149 Solutions
Registered:

on ‎18-07-2019 14:13

on ‎18-07-2019 14:13

@Oli13 

Sounds like you need to manually enter ther apn in the router. 

https://www.infisim.com/change-apn-settings-router/

Use these settings:

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
16,101 Views

Go to solution
Oli13
Level 1: Joiner
In response to MI5
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎18-07-2019 14:40

on ‎18-07-2019 14:40

you've solved my problem, all now working. 

 

Many thanks,

 

Oli

Message 3 of 6
16,089 Views

Go to solution
MI5
Level 94: Supreme
In response to Oli13
  • 152728 Posts
  • 652 Topics
  • 29149 Solutions
Registered:

on ‎18-07-2019 14:48

on ‎18-07-2019 14:48

My pleasure mate slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
16,085 Views
0 Kudos

Go to solution
Troikatone
Level 1: Joiner
In response to MI5
  • 3 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎18-09-2021 11:01

on ‎18-09-2021 11:01

Thankyou so much. Following your suggestion. I have sorted the router. Nice one 

Message 5 of 6
6,702 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Troikatone
  • 152728 Posts
  • 652 Topics
  • 29149 Solutions
Registered:

on ‎18-09-2021 11:47

on ‎18-09-2021 11:47

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
6,696 Views
0 Kudos
Top