Solved: Data Calls

Welsh_Dragon · ‎01-11-2019

On my last few bills I have been charged for Data Calls but i'm not sure exactly what is a data call. It doesnt seem to be because I'm over my data limit because I still have data left, and I use my phone on wifi to do things like facetime.

MI5 · ‎01-11-2019

You'll need to call 8002 for an explanation then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎01-11-2019

@Welsh_Dragon

Usually associated with data use abroad on business accounts.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Welsh_Dragon · ‎01-11-2019

I've not been abroad at all this year

MI5 · ‎01-11-2019

You'll need to call 8002 for an explanation then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Data Calls

02 app

Regarding my phone

change address

Refund and close account .

Change name on account