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Anonymous · ‎21-10-2016

I have just rang you and been informed that I need to complete an online form to have my phone unlocked. Where do I find that form?

Stuart

Cleoriff · ‎21-10-2016

Hi @Anonymous All info in this link. Unless it's an iPhone 7 you could unlock via My O2 http://www.o2.co.uk/myo2

http://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-network

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎21-10-2016

Hi @Anonymous All info in this link. Unless it's an iPhone 7 you could unlock via My O2 http://www.o2.co.uk/myo2

http://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-network

Veritas Numquam Perit

MI5 · ‎21-10-2016

Use the link in your MyO2 under "manage my device" or see the community written guide here http://community.o2.co.uk/t5/Other-Products-Services/Unlocking-an-O2-phone-to-use-a-different-SIM-ca...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-10-2016

If it's an iPhone 7 then you will have to pay off your device plan first as they won't be unlocking the device for at least 6 months which is normal

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