Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎26-04-2019

test

I bought an iphone SE at an airport lost and found auction and when I got home found it to be blacklisted, can this be removed?

Level 42: Skillful
Posts: 3,956
Registered: ‎26-03-2014

Re: test

As far as I know, no.
The phone belongs to the insurance company that paid out on the loss.
Not sure how you would go about resolving this...
Now using the LG V30.

Previously: LG G4, Sony Z1, HTC Sensation XE, Samsung Omnia i900
Try the Tech Galaxy Note 4
Try the Tech Lumia 640LTE and Microsoft Band
Posts: 73,365
Topics: 688
Registered: ‎14-01-2013

Re: test

@Paul2019 

It can't be resolved. Unless you get in touch with the people who ran the Airport auction and ask for a refund.

 

Pretty stupid of any airport to include mobiles in auctions actually. The first thing anyone would do on losing a phone, would be to ring their insurance company who would block the phone immediately.

 

If it's a UK airport you may want to raise that point.

*The Game Is On*


Level 64: Magistrate
Posts: 12,668
Registered: ‎31-03-2010

Re: test

A lesson learned, @Paul2019. Hopefully not an expensive one. You should take the advice of @Cleoriff and go back to the airport auction sellers, if you can.

In future, the best place to get a used phone is from bona fide recycle companies, like CEX. You're more likely to get what you paid for.

I DO NOT WORK FOR O2