Apple
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Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 441668 Views
  • 4 replies
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Resolved! Unlocking without itunes

I requested my iPhone 8 to be unlocked and O2 have accepted that request and told me to complete I need to plug my phone into iTunes with a SIM that's different to O2. The issue I have is I don't have a laptop, it broke so I'm unable to do this step ...

Juju79 by Level 2: Apprentice
  • 6019 Views
  • 9 replies
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Resolved! Why has iTunes charges suddenly started to go to my phone bill ?

I never used 02 to charge my iTunes’s purchases ever. Since 4th February I discovered today that these have all been sent to the carrier to add to my O2 phone bill , instead of sending these purchases to the credit card that I have always used. Has t...

MC2019 by Level 1: Joiner
  • 13009 Views
  • 7 replies
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Resolved! Selling phone

Hi quick question if anyone can help? I sold my old 6s on ebay and advised was on o2 now the person whobought it wants me to get it unlocked - surely thats not down to me ?

Carol62 by Level 1: Joiner
  • 2332 Views
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Siri not working with Spotify hands free

So I have a Ford kuga (2018) and I used to be able to press and hold the hands free and ask Siri to plays songs through Spotify but the last couple of weeks Siri says ‘sorry I cannot do this while you are in the car’ it’s so annoying!! Help!

iOS 12.1.4 now available

Security updates  & only a very small update 66.9mb on my iPhone 7

Anonymous by Not applicable
  • 2285 Views
  • 2 replies
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Resolved! iCloud help please

Hello i got the iPhone Xs max this week, I’ve come from Samsung s8+. I wanted to back up my photos so I purchased 50gb iCloud. I clicked back up and in settings under iCloud it said I’d backed up 25gb of data, I had switched on iCloud Drive, but when...

Juju79 by Level 2: Apprentice
  • 7463 Views
  • 9 replies
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Resolved! Whatsapp not working whilst roaming in Europe

Hey guys, for the past week or so my whatsapp isn't connecting to the network whilst on data roaming with 3G connection in European countries. It works fine in the UK however doesn't connect in Europe and I've tried in 4 different countries so far. I...

Anonymous by Not applicable
  • 41217 Views
  • 49 replies
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Resolved! O2 wifi calling problem

Just had wifi calling put on my Iphone6 plus yesterday because of non existent home reception indoors. Seemed ok after some installation probs but Guru finally got me there. However I went out today and finally noticed, as my phone was quiet, that th...

Anonymous by Not applicable
  • 17419 Views
  • 11 replies
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Resolved! Old iphone 5c

Hello, I need some help, my wife has an account with Tesco mobile and after some years she upgraded to a nokia phone which she hates, I had an old iphone 5c in the drawer from years ago with O2, it has not been used for 3 years. I no longer have a co...

John-Kay by Level 1: Joiner
  • 2140 Views
  • 3 replies
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Resolved! Unable to access certain apps

Is anybody having issues accessing certain apps on there mobile whilst using 4g, they work fine through WiFi but won’t log in without it

Birty by Level 1: Joiner
  • 6577 Views
  • 5 replies
  • 0 kudos