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New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9034 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382130 Views
  • 4 replies
  • 0 kudos

People can't hear me but I can hear them

New iphone XR 10 days ago on a new O2 account (new SIM) having left EE. All set up now and sorted - except people keep saying they can't hear me - my voice goes in and out all the time. I've done a recording on the phone in same position - fine. Spea...

Data usage

My data renewed last night at midnight and my phone was switched off all night and when I got up this morning, I had apparently used 6GB of my data already even though my phone had been turned completely off all night and I’ve only just turned it on....

Tommy2 by Level 1: Joiner
  • 1974 Views
  • 3 replies
  • 0 kudos

Resolved! Unlocking iPhone 5s using a Giffgaff sim

I've recently puchased a GiffGaff phone and sim, and will be using that from now on. I therefore would like to unlock my Iphone 5s that I've had for years through O2 so I can sell it. I've requested to unlock through O2, and have had the email tellin...

Resolved! Device plan payment very high

I have been billed £300 for my device plan payment. I didn't think it would be so high and i can't afford to pay this amount each month, can it not be reduced?

Jo154 by Level 1: Joiner
  • 1337 Views
  • 4 replies
  • 0 kudos

Latest IOS Update Warning

Just saw this so thought it might be worth posting.https://mashable.com/article/ios-update-cellular-data-outages/?utm_cid=hp-h-2#OBOnMbV3NaqL

Bambino by Level 86: Prestigious
  • 3779 Views
  • 29 replies
  • 1 kudos

Resolved! Duplicate Sim ???

Has the duplicate sim issue been sorted or is it still not available? I have been brought a Nokia 3310 phone as a second phone to take when I don’t want to take iPhone so would like sim for it with my number any advice would be helpful thanks

Anonymous by Not applicable
  • 4101 Views
  • 7 replies
  • 1 kudos

Resolved! Chat

I just want to talk to someone on line don't you have that service if you do it's hidden well

Anonymous by Not applicable
  • 2865 Views
  • 2 replies
  • 0 kudos

Resolved! iPad Pro Smart Keyboard

I puchased an iPad Pro Smart Keyboard because it was in stock according to the website. No email confirmation of order, instead I get a text to say that it is not in stock and they will let me know when it is available. Absolutely wonderful customer ...

Macmagoo by Level 1: Joiner
  • 1651 Views
  • 7 replies
  • 0 kudos

Ipad pro 2018 11" 1tb

I assume that the 1tb version of the ipad pro 2018 11" is never going to be available... 4 weeks, 3 weeks, 2 weeks, 1 week, 2-3 days. Then 2 weeks again, now 3 weeks! I was promised an update that didn't arrive. No other updates! Just want a straight...

manicgeth by Level 1: Joiner
  • 1132 Views
  • 4 replies
  • 0 kudos

Resolved! Bought second hand iPhone

I recently acquired an iPhone 7 Plus from a second hand owner but discovered it was locked and I can’t put my sim into the device and am currently tied into a very good deal with Plusnet and the seller isn’t co operating in helping to unlock the devi...

Jxck by Level 1: Joiner
  • 1259 Views
  • 2 replies
  • 0 kudos