stopped fee.

[Anonymous]

Hi there,

I would like to stopped iFitness charge £3 per week immediately. I contacted by calling 03333217014 to stop as well.

Actually I did not know of this charge and I saw this charge on the monthly bill.

Hope to hear from you soon.

Kind Regards,

Krishna

[jonsie · Accepted solution]

Hi @Anonymous

You need to cancel directly with the company. A few threads about this. 

https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/ifitness-app/td-p/1034039

[MI5]

O2 will not be able to stop the charges unfortunately.
It is something that you have signed up for so it is down to you to call the company and stop it yourself.

[MercedesS]

Hello @Anonymous,  are you still having issues? Did any advice help you out?

Thanks for letting us know

As you know, the O2 Community is a place for you to ask other customers like you, we are not O2 CS. 

And thanks a lot @MI5 & @jonsie for the help! You are