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Forum Posts

New Apple iPad Pro & Air - ORDER NOW

Afternoon all With the weather turning and as we enter Summer, are you thinking of treating yourself? If the answer is YES, then I'm happy to share that the NEW Apple iPad Pro & Air models are NOW available for order and you can get yours the next wo...

Pro 13 inch.png Pro 11 inch.png Air 11 inch.png Air 13 inch.png
Dave-O2 by Community Manager
  • 9090 Views
  • 26 replies
  • 2 kudos

Welcome to the Apple board!

Hi everyone, Welcome to the Apple board! If you have an Apple device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a public...

Martin-O2 by Former Staff
  • 382263 Views
  • 4 replies
  • 0 kudos

Resolved! Human being

How do I speak to a humam being at O2 about a problem. 

Anonymous by Not applicable
  • 2315 Views
  • 4 replies
  • 0 kudos

Resolved! managing my account

Hello, I need to chnage the name and date of birth on my account, how do I do this? Thanks,Keryn

Anonymous by Not applicable
  • 2208 Views
  • 4 replies
  • 0 kudos

Resolved! Mobile sim

Can anyone advie on what is probably a very stupid question. I have just bought a new IPAD that has the option of having a sim card. I have an Iphone with a monthly contract with O2. How do I go about getting a sim card for my IPAD and can they be li...

Anonymous by Not applicable
  • 2762 Views
  • 7 replies
  • 0 kudos

Resolved! Lost iPhone 6s, cannot seem to erase it on iCloud

How do I do this easily? I seem to be encountering issues, since I can't access the device itself. Also would a replacement for the handset be costly? I have insurance. Lastly, is my data at risk?

Anonymous by Not applicable
  • 3727 Views
  • 5 replies
  • 0 kudos

Resolved! media message

I'm trying to retrieve a 'media message' ie a few photos and have to enter my phone number including the +44 blah plus a pin number. I have entered this pin number four times and it won't let me in. How do I retrieve these photos? Jana

Anonymous by Not applicable
  • 2829 Views
  • 1 replies
  • 0 kudos

Resolved! Unlock iPhone 5

I wish to keep my contract with o2 but use my wife's old phone an iPhone 6 am I able to unlock my old iPhone 5 please. thank you

Anonymous by Not applicable
  • 2294 Views
  • 1 replies
  • 0 kudos

RED iPhones

Yes Please Will they be available from O2 on Friday ?

Resolved! Live Chat

HiAnyone know why the live chat area of the site isn't working today? I have a new phone through Mobiles.co.uk but still with O2 and want to work out how to transfer my number as it's the same provider. Do I need to go through the PAC rigamarole or c...

Anonymous by Not applicable
  • 4266 Views
  • 7 replies
  • 0 kudos

Resolved! Lost sim

Hi I am traveling abroad for the next two months and I have lost my iPhone sim how do I put a hold on my account until l get back to the UK.

Anonymous by Not applicable
  • 2036 Views
  • 2 replies
  • 0 kudos